Recent Posts

Commercial water damage

12/3/2021 (Permalink)

Restoring Your Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Visalia

SERVPRO of Visalia specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Visalia for your commercial water damage needs. (559)635-4292

Fire, Smoke and Soot

12/3/2021 (Permalink)

Our Fire Damage Restoration Services

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Visalia will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(559) 635-4292

Customer satisfaction

12/2/2021 (Permalink)

We strive every day to ensure that our quality of work is up to the highest standard and we are always so happy to get positive feedback from our customers.

Here are some recent quotes from real customers:

“SERVPRO of Visalia has been the best! They made several trips to my location which was a bit of a trek. Their communication is clear, timely and took the initiative to communicate directly with my insurance fire claim adjuster. Because of their thoroughness, they identified a few things that my claims adjuster missed and have agreed to pay. I highly recommend SERVPRO of Visalia for professional and thorough work”, Sarinah, CA

“I am a Property Claim Adjuster in the Fresno area and have been working with SERVPRO of Visalia to assist our customers with quality and professional service since 2009. I count on SERVPRO of Visalia for emergency response to fire, smoke, and water losses”.Sean Hannaford, CA

“Affordable, honest, and efficient. We had a job bid out by a couple companies after a washer hose caused a bit of a mess. SERVPRO of Visalia got the job done for 1/4 the price of the competition and did a GREAT job!”Grant Smith, CA

If water damage, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (559) 635-4292.  We are here to help and care for not only your home or office, but for you as an individual.  We are a family owned business and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you.

Flooded basement in Visalia

12/1/2021 (Permalink)

Have Questions about Basement Flooding?

Call Today – (559) 635-4292

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Tulare and Kings County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

 The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Visalia and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

 We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

Basement Flooded? Call Us Today – We Are Here to Help (559) 635-4292

We are here to help

11/26/2021 (Permalink)

SERVPRO of Visalia is here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Visalia (559) 635-4292

Cleaning Secrets

12/17/2020 (Permalink)

The secret to cleaning

The reality is there is no secret to cleaning, however the art of cleaning is all about being thorough. No matter what you intend to clean there are some key factors one must consider; what products are safe to use on the surface, can you actually get to the surface to be cleaned, wet or dry cleaning, what are you trying to remove?

Wet cleaning is the most effective but not all materials can withstand the moisture used so you may need to dry clean. Dry cleaning does not necessarily mean that there are no liquids involved just that there is no water used. You may be able to use solvents or scrub with a brush and vacuum to remove the soiling.  

When wet cleaning real the label on the product you are using, that is were the secrets are held. Manufactures of cleaning products test the solutions in many ways to find out what works best and will give you the information on the directions of the container. If your solution is too strong or too weak it will not work as good as it is designed to.  

In summary take your time and follow the label directions and remember that routine cleaning is faster and easier than letting things build up over time.

Staying safe

12/15/2020 (Permalink)

Staying safe during the pandemic

It is important that we all do our best to protect ourselves and others with the widespread reach of COVID19.

Keeping the germs at bay.

Remembering your mask, gloves and sanitizer.

The basics still work with this virus.

Cleanliness is the first line of defense with any illness or potential contaminate.  Regular cleaning of our hands and frequently touched surfaces can and will do more to slow the spread of viruses than anything else.

Hand and face coverings help when used correctly, keep your masks clean or use disposable face coverings. Gloves will also help when out and about. Take them off when returning to your vehicle making sure to turn them inside out without touching the outside of the gloves and properly dispose.

Keep yourself in good physical condition! Drink plenty of water and get your rest, you are at your best and the most resistant to infection or illness when you are healthy. The added bonus is a boost to your mental wellbeing when you are rested especially if you add physical exercise to your routine.

Stay safe, Stay healthy, and Stay happy!

Rest Assured

12/15/2020 (Permalink)

Rest Assured

All employees are surveyed at the start of each morning and at the end of the shift look for any signs of illness or potential exposure.  We are following all guidelines set forth by the CDC and Tulare County Health Department to ensure everyone’s safety.

All of our disposable personal protective equipment including masks, gloves, and shoe coverings are changed out at every job site to avoid any chances of exposure or cross contamination, and that are disposed of properly.

Personal Protective Equipment

We would like to assure all of our clients that we are taking special precautions during the pandemic in order to keep our staff and customers safe.

We strive to give the best service possible even in the unique time of need, if you have any special requests or needs do not hesitate to let us know so we can accommodate your wishes.

Rest assured that if you have a water or fire emergency we are still here for you.

Please call our office with any questions, (559) 635-4292

Certified: SERVPRO Cleaned

12/15/2020 (Permalink)

Certified: SERVPRO Cleaned

Professional COVID Cleaning Service

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

If you have any questions, don’t hesitate to give SERVPRO of Visalia a call (559) 635-4292 or you can send an email to Office@SERVPROvisalia.com.

From all of us here at SERVPRO of Visalia to all of you stay healthy and safe!

Cleaning experts

12/15/2020 (Permalink)

SERVPRO of Visalia is here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Visalia (559) 635-4292

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html